FAQ

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Frequently Asked Questions

Q: I am being asked to enter my personal information here. Is this safe to write my personal information on this site?
A: Our site is secured by SSL. Also, your password will be sent only to your e-mail. If you ever feel your e-mail has been compromised, please change your password immediately by clicking "Forgot password" on the sign in screen, and call our office. Nevertheless, if you still do not feel comfortable typing your sensitive information, leave off sensitive information such as your social security number or account numbers. You can either tell us over the phone or you can write this information in by hand when you receive your documents.
Q: Can I choose my own password?
A: You can choose your own password only by calling our office and having a password manually assigned to you. Through the HornsteinTrust.com online system, a random password is automatically assigned to you and send to your e-mail.
Q: I can't remember my password. What can I do?
A: Just click "Forgot password" on the login screen, type your e-mail, and a new password will be e-mailed to you.
Q: I am having problems. Can I talk to someone?
A: Yes, just call our office at (818) 887-9401 or toll free at (888) 280-8100 on Monday through Friday between 9am and 5pm, PST and we will be happy to assist you. If no one answers, please leave a message and we will return your call as soon as possible.
Q: Are there other ways for me to get help other than calling your office?
A: Yes, please click the "Help/Questions" red box at the top of this page and you will find other ways to get help, and you will be able to send us a message through the "HELP BOX" we have set up for you.
Q: Are you a law firm?
A: Yes, unlike some other websites you may have seen that are not administered by a law firm, HornsteinTrust.com is administered by Hornstein Law Offices, a full service estate planning law firm, with attorneys licensed in California.
Q: How can I confirm that an attorney is really a licensed attorney?
A: You can go to www.CalBar.org to visit the State Bar of California website. There is a field for "Attorney Search" where you can type in the name of the attorney (such as "Steve Hornstein") and you can check if an individual is licensed in the state of California to practice law.
Q: What other work does your office do besides drafting estate plans for clients?
A: As a full service estate planning law firm, we help our clients with many issues, including the following:
1. Drafting estate plans;
2. Amending estate plans;
3. Helping our clients to settle Estates and Trusts, when someone passes away;
4. Helping to resolve family disputes through mediation;
5. Litigating issues in court when necessary;
6. Preparing tax returns for estates, trusts, individuals, and businesses.
Q: I noticed that Steve Hornstein is also a CPA as well as an attorney. What is a CPA?
A: CPA stands for "Certified Public Accountant." Mr. Hornstein is licensed as a CPA in California.
Q: I noticed that Steve Hornstein also has CFP® after his name. What is a CFP®? The CFP® marks indicates that Mr. Hornstein is a Certified Financial Planner licensee. You can find out more information by visiting the CFP site at http://www.cfp.net.
Q: I noticed that Steve Hornstein also has LL.M. after his name. what is a LL.M.? We have found that Wikipedia has a good definition, as follows: The Master of Laws is an advanced academic degree, pursued by those holding a professional law degree, and is commonly abbreviated LL.M. (also LLM) from its Latin name, Legum Magister, where the double L stands for the Latin plural, because both profane and ecclesiastical law are included. Mr. Hornstein's LL.M. degree is in the field of Tax.
Q: Does your firm also assist other attorneys in the drafting of estate planning documents?
A: Yes, we can assist other attorneys in the drafting of estate planning documents. Because we draft many estate plans, and also help administer them, and litigate them as well, other firms often prefer to have our office draft such plans for their clients. If you are a law firm and would like to find out more about the HornsteinTrust.com program for outside law firms, please contact our office at (818) 887-9401 or toll free at (888) 280-8100 on Monday through Friday between 9am and 5pm.